Jessica Gonzalez, Author at Informed

Jessica Gonzalez

Jessica Gonzalez is the GM of Auto and Vice President of Customer Success at Informed

With 15+ years of experience in financial services, Jessica is responsible for identifying innovative products tailored to specific requirements, ensuring customer success and maximizing ROI.
She has extensive experience in optimizing operations across financial and business development functions through business process reengineering/automation and performance management solutions. She builds robust, compliant operational infrastructure and continuous improvement cultures.

Areas of Expertise

Artificial Intelligence
Diversity Equity & Inclusion
Fraud

Former Positions

Senior Vice President | Director of Digital Strategy, Pricing and Strategy, Santander Consumer USA
Vice President | Director of Operational Analytics and Strategy, Santander Consumer USA
Corporate Financial Planning and Analysis | Senior Business Leader, Visa
Program Management Office | Senior Business Leader, Visa
Customer Support | Senior Business Leader, Visa